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I brought a WebRoot Disc but it says that I have to buy another one What Can I Do?

  • August 29, 2014
  • 1 reply
  • 18 views

I brought a WebRoot Disc but it says that I have to buy another one What Can I Do?

Best answer by Ssherjj

Welcome Cristina do the Webroot Forum!:D
 
May I ask you if you have a Keycode with that disc? Because you can install the Webroot below following these instructions.
 I don't believe there is 2 disc for installing Webroot. Where did you purchase Webroot if I may ask?  Has your subscription expired?
 
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for all of the following steps
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if you need more assistance and we will gladly try to help!
 

1 reply

Ssherjj
Moderator
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  • Moderator
  • Answer
  • August 29, 2014
Welcome Cristina do the Webroot Forum!:D
 
May I ask you if you have a Keycode with that disc? Because you can install the Webroot below following these instructions.
 I don't believe there is 2 disc for installing Webroot. Where did you purchase Webroot if I may ask?  Has your subscription expired?
 
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for all of the following steps
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if you need more assistance and we will gladly try to help!