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I can't seem to remove threats from Webfoot on my MacBook.

  • March 9, 2015
  • 1 reply
  • 108 views
M
I get a message:
 
"SecureAnywhere has detected threats on your system.  Cleanup now to remove them."
 
I click on the "Remove Threats" button and items found under the "Threats" header comes up.. I click remove all and all the files remain with a red "X' next to them.  I return to the home screen and it still wnats me to remove threats.  What did I DO?

      1 reply

      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • March 9, 2015
      Hello mebise,
       
      Welcome to the Community Forum,
       
       Would you know the name of these threats that Webroot has listed? I would be curious to know what threats you have since I own a Mac/Yosemite too.
       
       
      Please submit a Support Ticket and they will get this fixed for you.
       
       
      Let us know how things are going,OK?
       
      Kind Regards,
       
       
       
      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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