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I cannot get my webroot subscription to activate

  • January 27, 2016
  • 2 replies
  • 28 views

It keeps asking for a security code for the webroot console

2 replies

Baldrick
Gold VIP
  • Gold VIP
  • January 27, 2016
Hi footy
 
Welcome to the Community Forums.
 
You should be able to activate you WSA subscription from within the WSA client on you machine as follows:
 


 
and frome there:
 


 
There is no requirement for the ebtry of the Security Code unless you are trying to log in to the web console to register and as I have described above there is no need to do that.
 
Hope that helps?
 
Regards, Baldrick

tMc9072
Popular Voice
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  • Popular Voice
  • January 27, 2016
Hello ? and Welcome!
 
Is this your first subscription? If so, you should have a keycode which needs to be entered here: From the Webroot front page, click on the gear next to My Account.  If you still need help, please write back.
 
Theresa