what do i do? thx all!
bettyg
Answer
i clicked SCAN NOW; it will NOT scan! IT'S FROZEN; why?
Best answer by shorTcircuiT
Hello Bettyg, welcome to the Community!
Does it do anything at all? Does it start to scan and then appear to freeze partway into the scan?
Try to reboot the computer and scan again and see if this helps.
If that does not help, please let us know and we will go from there.
Does it do anything at all? Does it start to scan and then appear to freeze partway into the scan?
Try to reboot the computer and scan again and see if this helps.
If that does not help, please let us know and we will go from there.
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