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I deleted SecureAnyware from this computer and I am not sure how to reinstall. Help please

  • August 14, 2016
  • 6 replies
  • 48 views

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Please help with reinstalling webroot secure anyware on this computor

Best answer by Baldrick

Hi Doggone
 
No worries...if you want to deactivate a PC that has previously been registered to your keycode/subscription then please review the contents of this KB Article that will assist you in the process of deactivating it.
 
Regards, Baldrick

6 replies

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  • Author
  • New Voice
  • August 14, 2016
Please help with reinstalling webroot secure anyware on this computor

Baldrick
Gold VIP
  • Gold VIP
  • August 14, 2016
Hi Doggone
 
Certainly can do. Please follow the steps below closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here(Best Buy Subscription PC users click HERE)
  • Uninstall WSA (you can do so as per any installed applicaiton, via the Add/Remove Control Panel applet) and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Give that a go and post back either way to let uys know how you get on/if you need more assistance.
 
Regards, Baldrick

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  • Author
  • New Voice
  • August 14, 2016
Hi Baldrick thanks for your response. Problem is this is the 3rd of my 3 licences and although I deleted from this laptop it is still showing as active in my account.
 

Baldrick
Gold VIP
  • Gold VIP
  • Answer
  • August 14, 2016
Hi Doggone
 
No worries...if you want to deactivate a PC that has previously been registered to your keycode/subscription then please review the contents of this KB Article that will assist you in the process of deactivating it.
 
Regards, Baldrick

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  • Author
  • New Voice
  • August 22, 2016
Great problem resolved thanks for your help.

Baldrick
Gold VIP
  • Gold VIP
  • August 22, 2016
Hi Doggone
 
You are most welcome...glad to hear that yo are sorted and that we could be of help. :D
 
Regards, Baldrick