Skip to main content
Solved

i forgot my security code, how do i find or reset it

  • December 26, 2016
  • 2 replies
  • 304 views

I had to rebuild my laptop - installing a new hard drive and reloading Windows 7 and all of my software.  I downloaded the webroot PC application and installed it. When I tried to log on to my webroot account, i provided my email address and password and was prompted to fill in characters from my security code.  I don't remember what security code I set up. Is there a way to retrieve this or reset this without losing all of my saved URLs in my webroot password vault?

Best answer by Petrovic

Hello
Please read this article
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-Do-I-Change-Reset-My-Password-or-Security-Code/ta-p/33900

2 replies

Petrovic
Gold VIP
Forum|alt.badge.img+52
  • Gold VIP
  • Answer
  • December 26, 2016

  • Retired Webrooter
  • December 27, 2016
Our Support Team is always here if you need any assistance:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp