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I get error WB102 when I try to register my account

  • July 31, 2016
  • 3 replies
  • 51 views

I got back all the money I lost earlier this year to a scam company that sold me Webroot lifetime protection (no such thing, I know now). I recently bought WebrootSecureanywhere Complete from a real Webroot agent. I cannot register my account. I get an email with a link that doesn't work. Help me, please.

3 replies

Ssherjj
Moderator
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  • Moderator
  • July 31, 2016
Hello Nadine,
 
If you are seeing the message "Error(WB102): Registration cannot be completed" when trying to complete registration for your online management account, please send a message to our support team. They will send you a new link to complete your registration. Apologies for any inconvenience. 
 
Also here https://www.webroot.com/us/en/company/contact-us during business hours. (M-F)
 
Hope this helps?

  • Author
  • New Voice
  • August 7, 2016
Yes, Sherry, it helped and I'm all registered now. I love Webroot and recommend it to everyone. Thanks everyone!
Nadine

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • August 7, 2016
Hi and you are most welcome! Great to hear that you are so pleased with Webroot! We all on here love Webroot of course and we always spread the news about how awesome Webroot is. Nice to hear this from good folks as yourself!
 
Have a great day!