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I get the following error message: Error(UCR2): Invalid security code credentials

  • May 23, 2016
  • 1 reply
  • 23 views
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I am trying to register and I get the following
Error(UCR2): Invalid Security Code Credentials. I know what I entered and have been going round and round with it sending me a link and then I go to the address and enter the two characters from my credentials and it never takes them

Any help is appreciated
Thanks

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • May 24, 2016
    Hello vogelvtd
     
    Welcome to the Webroot Community,
     
    Sorry to hear you are having this issue. Have you followed this KB article here and it sounds like you have already done this.
     
    So your best bet is to Submit a Support Ticket or call Webroot. This is of course free of charge,
     
    https://www.webrootanywhere.com/servicewelcome.asp
     
    https://tel:18666124268
    Mon-Fri 7:00 AM to 6:30 PM (MST)
    Sat-Sun 7:00 AM to 6:00 PM (MST
     
    Hope this helps?
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