I have downloaded the modified firefox which is called pcxFirefox 64 bit from here
[link removed pending review] by Mod or ?
When I run it shows an error if WSA is enabled. If I run this by shutting down WSA, it works fine. I have manually added the firefox.exe to the whitelist and still I am unable to launch the application if WSA is enabled. And I do not see any other info which files are blocked by WSA.
Please whitelist the entire app or provide a proper solution for this scenario
I had trouble running pcxFirefox when WSA is enabled!
Hello there, welcome to the Webroot Community!
In order to have an application considered for whitelisting, you will need to submit a Trouble Ticket and allow Webroot Support to take a look at things.
There are multiple places within WSA that you may need to specify the program to be allowed.
Open WSA
Click the 'gear tool' next to PC Security
Check the Quarantine tab to make sure no part of the program has been captured here
Check the Block/Allow files tab to make sure it is listed here, and not blocked.
Go back to the main WSA panel
Click the 'gear tool' next to Identity Protection
Click the Allplication Protection tab
Make sure the browser is listed and set for Protect mode.
Go back to the main WSA panel
Start the program in question
Click the gear tool next to Utilities
Click the System Control tab
Click Start under Control Active Processes
Locate the program in here and make sure it is set to Allow ONLY if you trust it 100%, you can also set it to Monitor.
I hope this helps!
In order to have an application considered for whitelisting, you will need to submit a Trouble Ticket and allow Webroot Support to take a look at things.
There are multiple places within WSA that you may need to specify the program to be allowed.
Open WSA
Click the 'gear tool' next to PC Security
Check the Quarantine tab to make sure no part of the program has been captured here
Check the Block/Allow files tab to make sure it is listed here, and not blocked.
Go back to the main WSA panel
Click the 'gear tool' next to Identity Protection
Click the Allplication Protection tab
Make sure the browser is listed and set for Protect mode.
Go back to the main WSA panel
Start the program in question
Click the gear tool next to Utilities
Click the System Control tab
Click Start under Control Active Processes
Locate the program in here and make sure it is set to Allow ONLY if you trust it 100%, you can also set it to Monitor.
I hope this helps!
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