I had webroot loaded and now I can not sync Ipod. is something blocking it?
I had webroot loaded by best buy and now I can nto sync my ipod. my laptop is not recognizing it. When I brought laptop and IPOD to apple, we verified my IPOD is fine and can be seen on other machines. Apple thinks there is a setting in webroot blocking the IPOD. has anyone seen this before?
+62Hello sbachneider,
Welcome to the Community Forum,
Sorry you are having problems syncing your iPod. I also have an iPod and I'm not having any issues syncing.
Would you shut off Webroot from the taskbar and see if this might be the cause. If so there is some information below.
Look here at the Knowledge Base article & how to add firewall exceptions
Blocking and Allowing Files
If you continue to have problems with syncing your iPod then you can issue a Support Ticket free of charge with an active subscription.
Please let us know if his was resolved or not. Thanks.
Welcome to the Community Forum,
Sorry you are having problems syncing your iPod. I also have an iPod and I'm not having any issues syncing.
Would you shut off Webroot from the taskbar and see if this might be the cause. If so there is some information below.
Look here at the Knowledge Base article & how to add firewall exceptions
Blocking and Allowing Files
If you continue to have problems with syncing your iPod then you can issue a Support Ticket free of charge with an active subscription.
Please let us know if his was resolved or not. Thanks.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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