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I have 2 computers and I just renewed web root on one how do I get it on my other computer

  • October 16, 2016
  • 3 replies
  • 498 views
J
i have webroot on my 2 computers at home and i renewed it on one computer how do i renew it on the other one i can have up to 3 devices on it.

    3 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • October 16, 2016
    Hello jshawm
     
    Welcome to the Webroot Community,
     
    Please follow the steps below closely in terms of installing WSA on the target system/machine!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
    • KEEP the computer online during the install to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
    • Install with the new installer, entering your Keycode when prompted to do so in the install process
    • Let it finish it's install scan
    • Reboot 
    Thanks,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      ProTruckDriver
      Moderator
      Hello jshaw, Welcome to the Webroot Community Forum. :D
       
      To add what Sherry Posted
       
      Your Webroot subscription renewal should renew for both PC's as long as you have the same keycode..
       
      When you renewed Webroot did you keep the same keycode or was the keycode changed?
       
      Dave.
      Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.3 Satechi Stand and Hub with SSD Enclosure~Backup with: Time Machine, iCloud & Portable SSD. PWM: RoboForm. "An Apple A Day, Keeps Microsoft Away" 👁¿👁 Spam Annihilater 👁¿👁
        J
        • JP_
        • Retired Webrooter
        • October 17, 2016
        There are two ways to apply your Webroot keycode:

        1. Apply it as part of the installation process. Use the installer link you were provided (please respond if you do not have a link) to download the installer. Launch the downloaded installer and you will be prompted to apply your keycode.

        2. If you already have the program installed you can follow these steps to apply a keycode to the existing installation:

        - Open SecureAnywhere and click the gear icon next to My Account.
        - Enter your keycode in the field provided under "Activate a new keycode" and click "Activate."

        Please let us know if you need any additional assistance.
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