I have a Mac. I am getting a message that reads: "Cannot connect to the Internet."
I have restarted several times. Also, I checked to make sure all software up to date. I cannot seem to get a response from Webroot Technical Support.
+62Hello klepitch,
Welcome to the Webroot Community,
Usually a uninstall/reinstall will fix this. I can give you exact instructions to do this if you'd like ..if you feel you are technically inclined. Just let me know ok?
Can you tell me What Mac OS you are running?
It is very unusual for the Support Team to not reply within 24-48 hours. You did Submit a Support Ticket here? https://www.webrootanywhere.com/servicewelcome.asp
Welcome to the Webroot Community,
Usually a uninstall/reinstall will fix this. I can give you exact instructions to do this if you'd like ..if you feel you are technically inclined. Just let me know ok?
Can you tell me What Mac OS you are running?
It is very unusual for the Support Team to not reply within 24-48 hours. You did Submit a Support Ticket here? https://www.webrootanywhere.com/servicewelcome.asp
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