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i have a macbook pro with a worm. for some reason webfoot wouldn't let me remove it, please help!!!

  • October 10, 2014
  • 1 reply
  • 11 views

i have a macbook pro with a worm. for some reason webfoot wouldn't let me remove it, please help!!!

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 10, 2014
Hello lbernal220, welcome to the Webroot Community!
 
There is not a lot we can do here on the Community when a detected worm cannot be removed, but you can submit a Trouble Ticket (Link Below) and have Webroot Support take a look at it.  It is free as long as your Webroot license is not expired.