I have a message that webroots isn't turned on. How do I turn it back on?

I need to turn on webroots.  I have a message that it is turned off and i can't get it turned back on'

Hello Meschell,
 
Welcome to the Webroot Community,
 
Would you do a uninstall/reinstall of Webroot? This usually fixes this issue.
 
Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

If this doesn't help resolve this issue then please Submit a Support Ticket which is free of charge with an active Webroot subscription. And they will gladly check this out for you.
 
Thanks!