Skip to main content
Solved

I have a renewal cost of 59.99, online, it is 44.95 for 1 year, 2 years 99.99.

  • September 28, 2016
  • 3 replies
  • 82 views

Forum|alt.badge.img+1
Why does Webroot automatic renewal cost more than an online renewal. I have emailed customer support but did not get an answer. Also what is the incentive to purchase 2 years when it costs more?
This is query from the UK.
Kr.

Best answer by ProTruckDriver

Hello johnclive021,
 
They call that Marketing. All or most security software company's do it. In the years that I have been buying security software I always opt out of Auto Renewal. I shop stores or on the internet for deals on the software. When WSA first came out I bought 3 boxes of Webroot SecureAnywhere Complete (Now called Internet Security Complete) from the Naval Base Store. Each box was 15 months at $30.00. Shop around for a deal. Buy from a reputable dealer. I would stay away from eBay.
 
HTH,
Dave. 😉

3 replies

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • September 29, 2016
Hello johnclive021,
 
They call that Marketing. All or most security software company's do it. In the years that I have been buying security software I always opt out of Auto Renewal. I shop stores or on the internet for deals on the software. When WSA first came out I bought 3 boxes of Webroot SecureAnywhere Complete (Now called Internet Security Complete) from the Naval Base Store. Each box was 15 months at $30.00. Shop around for a deal. Buy from a reputable dealer. I would stay away from eBay.
 
HTH,
Dave. 😉

cohbraz
Community Leader
  • Community Leader
  • September 29, 2016
Exactly what Dave said. Stay away from eBay! Also avoid some of the Chinese retailer site that offer software at unbelievable prices. They are unbelievable for a reason. Bad, bad, bad. 

acooldozen
Bronze VIP
Forum|alt.badge.img+36
  • Bronze VIP
  • September 30, 2016
Hi johnclive 021, Welcome to the Community........................I have sent you a personal message.