Skip to main content

I have a worm. How do I get webroot to get rid of it?

  • January 14, 2015
  • 1 reply
  • 32 views

How do I get webroot get rid of a worm?
 

1 reply

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
May I ask what is telling you that you have a worm? If you believe your infected please Submit a Support Ticket and they will help you remove it free of charge. Also don't use any other Anti-Malware tools as WSA can rollback infections to the pre-infection state please see this short video: https://community.webroot.com/t5/Webroot-Education/What-Happens-if-Webroot-quot-Misses-quot-a-Virus/ta-p/10202
 
Thanks,
 
Daniel 😉