I have an HP notebook and was running windows 10 . . .
I have an HP notebook and was running windows 10 trying to upgrade drivers, chipset, bios etc. when I lost permissions. My user type went from administrator to regular and wouldn't change permissions back. I moved it from my primary drive to secondary and the secondry, with windows 7, to now my main drive. I would like to do a deep scan of the windows 10 drive to look for viruses. Is that possible?
+62Hello musclemac
Welcome to the Webroot Community,
Open WSA and, in the main interface, click on the gear/cog on the righthand side of the "PC Security" tab. You should be presented with a new panel showing scan statistics and a "Scan my Computer" and "Custom Scan" button on the left hand side.
Click on "Custom Scan", and there you can click on "Add File/Folder", and can the select the specific drive you want to scan. After you have done that, just click on "Start Scan", and it will scan the drive selected.
Hope this helps?
Welcome to the Webroot Community,
Open WSA and, in the main interface, click on the gear/cog on the righthand side of the "PC Security" tab. You should be presented with a new panel showing scan statistics and a "Scan my Computer" and "Custom Scan" button on the left hand side.
Click on "Custom Scan", and there you can click on "Add File/Folder", and can the select the specific drive you want to scan. After you have done that, just click on "Start Scan", and it will scan the drive selected.
Hope this helps?
Hi musclemac
Welcome to the Community Forums.
Running a scan usng the 'Scan my Computer' button (in the main app panel) will by default run a 'Deep' scan. The definition of the options available (from the scan customisation option) are as follows:
So as I said before just kick off a scan using the 'Scan my Computer' option and see what WSA turns up. Once you have the results post back here and we can lookto assist further should there be a need.
Regards, Baldrick
Welcome to the Community Forums.
Running a scan usng the 'Scan my Computer' button (in the main app panel) will by default run a 'Deep' scan. The definition of the options available (from the scan customisation option) are as follows:
- Quick - performs a surface scan of files in active memory.
- Full - performs a scan of local hard drives.
- Deep - performs a scan for rootkits, trojans, and other threats.
So as I said before just kick off a scan using the 'Scan my Computer' option and see what WSA turns up. Once you have the results post back here and we can lookto assist further should there be a need.
Regards, Baldrick
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