I have people telling me that Web root won't stop Trojan virese

Hi flooringman
 
Welcome to the Community Forums.
 
Well, they are incorrect as WSA will intercept and deal with/prevent many forms of malware including Trojans. Having said that no security solution is 100% effective in all cases as thereare new trojans being discovered every day.  But given WSA's detection rates you are as safe as younare going to be using WSA as your security app.
 
For an explanation of how WSA works to protect you from malware, including trojans please see the diagram below.
 

 
And if younhave any further questions then do not hesitate to come back here to get them answered.
 
Regards, Baldrick