I am not able to run Secure anywhere to update to windows 10. I have a subscription this is automatically deducted from my credit card and if I cannot use webroot with windows 10 then I need to cancel my subscription
I have upgraded to windows 10 and I cannot get to my Secure Anywhere/Webroot to update .
+6?
do you still have the license key?? If so uninstall SA, reboot & then download the newest client from the WR's website & install it. I'm running SA from windows10 and it works like a charm
do you still have the license key?? If so uninstall SA, reboot & then download the newest client from the WR's website & install it. I'm running SA from windows10 and it works like a charm
+62Hello ?,
Welcome to the Webroot Community,
If I may add these instructions here to ? reply?
Please follow the steps closely!
Thanks,
Welcome to the Webroot Community,
If I may add these instructions here to ? reply?
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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