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I keep getting popups and ads even with the ad block activated. I need help

  • May 7, 2015
  • 1 reply
  • 28 views

I keep getting pop up ads even with the ad block activated please help.

1 reply

Ssherjj
Moderator
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  • Moderator
  • May 7, 2015
Hello lpnlynn,
 
Welcome to the Community Forum,
 
Can you give me some names of these pop ups that you are getting?
 
Because you could be getting some PUAs which cause havioc to your online browsing.
 
What browser are you using? It would help to clear your history and cookies and even reset your browser. If you let me know I can help you with this..
 
If you feel you cannot deal with all of this then please submit a Support Ticket and they will look into this for you. Free of charge with an active subscription
 
Hope this helps,
 
Kind Regards,