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I keep receiving "WiFi Security cannot connect" when trying to log into Webroot.

  • December 23, 2024
  • 1 reply
  • 46 views

I change my internet provider to Starlink would this contribute to the message? My bandwidth and speed is more than previous may provider.

 

Best answer by TripleHelix

Hello ​@Dallen2020 

 

With the Webroot Wi-Fi VPN it’s best to contact support directly as they can tell you and as in most cases it’s a back-end issue.

 

Submit a Support Ticket:

https://detail.webrootanywhere.com/servicetalk.asp?source=WEBROOTWIFISECURITY&

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

1 reply

TripleHelix
Moderator
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  • Moderator
  • Answer
  • December 23, 2024

Hello ​@Dallen2020 

 

With the Webroot Wi-Fi VPN it’s best to contact support directly as they can tell you and as in most cases it’s a back-end issue.

 

Submit a Support Ticket:

https://detail.webrootanywhere.com/servicetalk.asp?source=WEBROOTWIFISECURITY&

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,