I'm having problems signing in to community and then going to my account

Hi bearsrose
 
The email address (it cannot be a username perse...it must be an email address) & password that you log into you online console cannot be changed and is the one that you registered with Webroot when setting up your console/purchasing your subscription for WSA.
 
However, your credentials for accessing the Community, your username & password are easier to change...but having said that I would never advise making the two sets one and the same ( would never use an email address as a username)...it is just a matter of good security not to do so. Personally, I do not find it much of an issue myself as I do not tend to log into the web console very often...there really is no need.
 
Regards, Baldrick

Thanks for answering so quickly!! But I guess I answered my own question by separating the two and having differant sign ons!! Sometimes it takes a while to sink in!! LOL 🙂 But again thanks for answering so quickly!!

Hi bearsrose
 
I suspect that you are just like the vast majority of us in having username/password on one hand and then email address/password on the other...and as I said before...it is best security practice that never the twain shall become one...I mean what is the point of offering up your email address on a plate to potential miscreants to attempt to misuse/hack, etc.
 
Regards, Baldrick