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I need to install Adobe Reader onto my computer but Webroot won't let me. How do I install Adobe Rea

  • February 24, 2015
  • 6 replies
  • 118 views

I have Webroot antivirus and have to install Adobe Reader so I can view PDF files. How do I do this?

6 replies

Ssherjj
Moderator
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  • February 24, 2015
@ wrote:
I have Webroot antivirus and have to install Adobe Reader so I can view PDF files. How do I do this?
Hello timw7654,
 
Welcome to the Community Forum,
 
Please go to the correct website for Adobe,com here and uncheck any add ons associated with the download!
 
 
Hope this helps and if not please get back to us!
 
 
 
Kind Regards,

  • September 5, 2018
Are there any alternative ideas?  Anyone find a solution for getting Webroot to allow downloading Adobe Reader?
 

TripleHelix
Moderator
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  • Moderator
  • September 5, 2018
@ wrote:
Are there any alternative ideas?  Anyone find a solution for getting Webroot to allow downloading Adobe Reader?
 
Hello,
 
See here for more info and download: https://community.webroot.com/t5/Security-Industry-News/Security-Bulletin-for-Adobe-Acrobat-and-Reader-APSB18-29/m-p/326635
 
Thanks,

  • September 6, 2018
Thank you for the alert. Is it safe to download the Adobe Reader?  If so, how do I get passed the "virus scanned fail"?

TripleHelix
Moderator
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  • Moderator
  • September 6, 2018
@ wrote:
Thank you for the alert. Is it safe to download the Adobe Reader?  If so, how do I get passed the "virus scanned fail"?
If you download from the links I posted there should be no issues.
 
download from here and be sure to uncheck any unwanted add-ons if offered: https://get.adobe.com/reader/

TripleHelix
Moderator
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  • Moderator
  • September 6, 2018
And if you do please Submit a Support Ticket and ask them why you can't and they will look into it.