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I need to remove webroot secure from this computer running Windows 7

  • October 8, 2015
  • 1 reply
  • 29 views

I need to remove Webroot secureanywhere from this computer running Windows 7 pro. I did try to remove fron Control Pannel-> programs-> and chose Web root and remove. However the program is still there When I tried to remove the desktop icin it disappeared but on reboot of the computer it appeared again. I tried from the advanceds ettings but still cann't uninstll/remove. A widow comes on and tells me that it is being managedby the Web Console  and all changes need to be applied centrally. Also tells me to refer to the SecurityAnywhere documentation for further info. I have no documentaiton at all. The program was already installed when I got this computer. Any help and assistance willb e greatly appreciated to solve this problem.
sadnewbie.

1 reply

Ssherjj
Moderator
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  • Moderator
  • October 8, 2015
Hello ?
 
Welcome to the Webroot Community,
 
Would you please have a look at this KB Article to uninstall Webroot, https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel/ta-p/34688
 
This will provide some information and if you still are having issues then you can submit a Support Ticket free of charge with an active subscription and they can look into this for you!
 
Hope this helps?