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i need to uninstall webroot version 9.0.7.42 how do I uninstall

  • December 29, 2015
  • 1 reply
  • 276 views

i no longer use webroot , but my computer shows that it is in my control panel, how do i remove it , it will not uninstall itself.
 

1 reply

Ssherjj
Moderator
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  • Moderator
  • December 29, 2015
Hello doug133,
 
Welcome to the Webroot Community,
 
Please have a look here at this KB Article and see if this will help https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-f...
 
Pease note that this needs to be run with Administrator privileges for it to be successful.  To do this you should called up a command prompt (enter 'cmd'...without apostrophes...in the Strart Menu search field) and then right click on the 'cmd' option listed in return.  From the context menu displayed select 'Run as administrator' which should open a command prompt into which you can type/paste the commandline above.
 
Note: You can follow these steps in Safe Mode if this procedure does not help.
 
Let us know if this resolves your issue or not.