I paid for my renewal and downloaded the info, but after I scan it takes me to the purchase order fo

Hello estacado2600,
 
Welcome to the Webroot Community,
 
Would you try this below?
 
If you have a new keycode, you can activate it as follows:

1. Open SecureAnywhere.  
2. Click the gear icon next to My Account. Your account panel displays. [img]http://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]  
3. Under Activate a new keycode, enter the keycode you want to add and click Activate. Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.

If you would like to also add your keycode to your online management account, click here for instructions.
 
Also if you have Password Manager then you will need to Submit a Support Ticket to have Support transfer your Passwords to the new keycode.
 
Hope this helps?