I PAID MY RENEWAL YESTERDAY AND IT STILL SHOWS EXPIRED.
I PAID MY RENEWAL YESTERDAY AND IT STILL SHOWS EXPIRED.
+62Hi Willow!
Welcome to the Community Forum,
Is this a Best Buy renewal? (You can call 1.800.Geeksquad)
For a Best Buy subscription that can take 24 to 48 hours for the payment to be processed and the renewal occur...so, if you renewed from Webroot then you should contact the Support Team by Opening a Support Ticket if you don't see a change in a day or two.
Even if Webroot is showing you that it is expired or at risk, you are still fully protected. There is a 30 day grace period built in that will keep your computer fully protected until that renewal does actually process. WSA will continue to update and protect you, even though it shows that it is expired.
Let us know how it goes..Ok?
Best Regards,
Welcome to the Community Forum,
Is this a Best Buy renewal? (You can call 1.800.Geeksquad)
For a Best Buy subscription that can take 24 to 48 hours for the payment to be processed and the renewal occur...so, if you renewed from Webroot then you should contact the Support Team by Opening a Support Ticket if you don't see a change in a day or two.
Even if Webroot is showing you that it is expired or at risk, you are still fully protected. There is a 30 day grace period built in that will keep your computer fully protected until that renewal does actually process. WSA will continue to update and protect you, even though it shows that it is expired.
Let us know how it goes..Ok?
Best Regards,
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