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I payed for my renewal and didn't get a receipt and my computer shows security expired can you help

  • April 12, 2016
  • 2 replies
  • 84 views
R
Where can i get a receipt for my renewal.

    2 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • April 12, 2016
    Hello and Welcome to the Community Forum
     
    May I ask with whom did you renew with? Best Buy or Webroot? 
     
    If Webroot please call 1-866-612-4268
     
    Best Buy you can call 1-800-Geek-Squad. 
     
    Also if you paid by credit card you can check to see if the transaction went through.
     
    Hope this helps? 
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      JamesG
      • JamesG
      • Retired Webrooter
      • April 12, 2016
      Hello ?,
       
      I was able to locate your keycode using the email that you registered on the forum with.
       
      I resent your receipt and download instructions to you. Can you please confirm that you have received this?
       
      Regards,
      James G. Worldwide Online Retention Specialist
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