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I purchased an 2015 version of webroot secure anywhere. I have an expired 2014 version.

  • August 1, 2015
  • 1 reply
  • 20 views

I have a new version of Webroot anywhere (2015) I have an expired 2014 version. how can I install the new vrsion? It's not an update.
 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • August 1, 2015
Hi jimatcarterco2
 
Welcome to the Community Forums.
 
I think that there is some confusion as whilst packaging may say '2014' or '2015' WSA is continually and silently updated for users who have an active subscription.  
 
So in my book you have two options; you can either uninstall the current, expired '2014' version, reboot and then install and activate the new '2015' version OR you can just enter the keycode for the new '2015' version into the existing, installed version, and with an active subscription you should find that WSA silently updates itself to the latest version which is actually v9.0.1.36.
 
Whilst the update may not happen immediately you may, if you want, run a manual 'Check for Update; which should then initiate the downlaod and update of the client on your system to that latest version.
 
I hope that helps?  But if any thing is unclear please post back.
 
Regards, Baldrick