frustrated, just keeps redirecting me to the page to purchace, ive already done that. i just needed to renew it, not sure why its so complicated...
Solved
I purchased the renewal online, how do I get it installed on the computer?
Best answer by Ssherjj
Hi christie,
Do you have Webroot already on your PC? If you do would you please uninstall Webroot and reinstall with your new keycode?
Please follow the steps closely!
Thanks,
Do you have Webroot already on your PC? If you do would you please uninstall Webroot and reinstall with your new keycode?
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
+62Hello christie
Welcome to the Webroot Community,
If you have a new keycode, you can activate it as follows:
If you have Password Manager and Backup and Sync you will need to Submit a Support Ticket to transfer these programs ti the new keycode.
Welcome to the Webroot Community,
If you have a new keycode, you can activate it as follows:
- Open SecureAnywhere.
- Click the gear icon next to My Account. Your account panel displays. [img]https://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]
- Under Activate a new keycode, enter the keycode you want to add and click Activate.
If you have Password Manager and Backup and Sync you will need to Submit a Support Ticket to transfer these programs ti the new keycode.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+62Hi christie,
Do you have Webroot already on your PC? If you do would you please uninstall Webroot and reinstall with your new keycode?
Please follow the steps closely!
Thanks,
Do you have Webroot already on your PC? If you do would you please uninstall Webroot and reinstall with your new keycode?
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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