Skip to main content
Customer Support Customer Support

I recently sent a message with attachment to a company. They advise they could not open it, but my

  • December 12, 2014
  • 2 replies
  • 25 views
E
I recently sent a message to a company with an attachment that was sent to me. They advise they could not open it, but that my entire inbox was sent to some link in the cloud. Is this a known tactic by identity thieves? What should I do?
 
Ed

    2 replies

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • December 12, 2014
    Hello ed_weisbrot,
     
    Welcome to the Community Forum,
     
    Yes this is possibel and If you are a victum of Idenity Theft then I would contact my ISP and e-mail provider for help.
     
    Have you ran a scan of Webroot?
     
     For now you should change your password to use strong, complex, and hard-to-guess passwords.
     
    They should be at least 8 characters long and should be a combination of letters numbers or special characters. Additionally, passwords should be changed on a monthly basis.
     
    Sorry I can't help more...
     
    Best Regards
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    shorTcircuiT
    acooldozen
    Bronze VIP
    Forum|alt.badge.img+36
    • acooldozen
    • Bronze VIP
    • December 12, 2014
     How do you know your entire in-box went to the cloud? DO NOT do anything that they may want you to do! Scan with Webroot and any oher Malware product that you may have. If all is clear I wouldn't worry to much. You can always open a Support  ticket and have a health check!
    ..........and make yourself a Great Day! Cheers, Lyle
    shorTcircuiT
    Ssherjj
    Terms & ConditionsAccessibility statement