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I refreshed my computer and unfortunately, my Webroot was removed. How can I get it back?

  • March 20, 2015
  • 1 reply
  • 229 views
A
I need to find out how to reinstall my Webroot which was removed from my computer when I refreshed it.  How can I get it back?  It shows up in a desktop shortcut as a removed APP but I cannot restore it.  What can I do to get it back?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • March 20, 2015
    Hello ALP51,
     
    Welcome to the Community Forum,
     
    Please try these instructions below.
     
    Can you please do a clean reinstall of WSA and Please follow the steps closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Please let us know if that resolves your issue?
     
    Thanks,
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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