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I renewed my subscription but now it will not download

  • November 6, 2016
  • 1 reply
  • 30 views

I renewed my subscription but now it will not download

Best answer by Ssherjj

Hello rsterne,
 
Welcome to the Webroot Community,
 
Did you  recieve a new keycode?
 
If you have a new keycode, you can activate it as follows:

For Windows PCs 

.

  1. Open SecureAnywhere (see Using the SecureAnywhere interface).  
  2. Click the gear icon next to My Account.  
  3. Enter the new keycode in the box on the right. [img]https://sw.nohold.net/Webroot/Images/myaccountactivatenewkeycode.png[/img]  
  4. Click Activate.
If you still need help then please get back to us.
 
 

1 reply

Ssherjj
Moderator
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  • Moderator
  • Answer
  • November 6, 2016
Hello rsterne,
 
Welcome to the Webroot Community,
 
Did you  recieve a new keycode?
 
If you have a new keycode, you can activate it as follows:

For Windows PCs 

.

  1. Open SecureAnywhere (see Using the SecureAnywhere interface).  
  2. Click the gear icon next to My Account.  
  3. Enter the new keycode in the box on the right. [img]https://sw.nohold.net/Webroot/Images/myaccountactivatenewkeycode.png[/img]  
  4. Click Activate.
If you still need help then please get back to us.