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I renewed my Webroot Secure Anywhere a few days ago and now I cannot get it to run.

  • August 5, 2015
  • 1 reply
  • 21 views

When I renewed my Webroot, it never asked for the new keycode. And it asks me to log in on Chrome and Firefox each time I go online. I uninstalled it and reinstalled it but I still get asked to log in and now it will not accept my email. I get the message, 'unknown email address'
And when I compare the info on the program that is installed versus what is showing online, the keycodes are different. The online says the keycode has expired.
Should I uninstall it again?

1 reply

  • Fresh Face
  • August 5, 2015
i say, call the company let them work u thru this on line is fater an better also.