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i run a scan and it shows there is no infection,but when i run system analyzer it shows there is one

  • August 24, 2015
  • 1 reply
  • 26 views
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i run a scan it shows there is no infection,but when i run system analyzer it shows there is one

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • August 24, 2015
    Hello ?,
     
    Welcome to the Webroot Community.
     
    I am very sorry to hear about this issue you are experiencing.
     
    I would advise creating a support case so that the technical support team can take a look at this issue for you free of charge.
     
    If there is an infection, they can remove it for you, and if there is not, they can find out why it is displaying that.
     
    Support Number: 1-866-612-4227
    Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
     
    Kind Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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