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I want to exclude some files using the extensions from being scanned

  • January 12, 2016
  • 2 replies
  • 434 views
R
Hi,
 
I need to exclude some files using the extensions from being scanned. Please let me know how can I do that.
Its very urgent.
 
Checkout : 
https://support.microsoft.com/en-us/kb/316148
 
Thanks,
Ramesh
 

Best answer by DanP

@ wrote:
Hi,
 
I need to exclude some files using the extensions from being scanned. Please let me know how can I do that.
Its very urgent.
 
Checkout : 
https://support.microsoft.com/en-us/kb/316148
 
Thanks,
Ramesh
 
Hello,
 
Webroot SecureAnywhere works differently than traditional antivirus software, and there is not a way to exclude files by extension. There should not be an issue with those files due to the type of files that those are. If you are experiencing issues please Submit a Support Ticket and we can look into it.
 
Thanks,
 
-Dan

    2 replies

    DanP
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    • DanPOpenText Employee
    • OpenText Employee
    • Answer
    • January 12, 2016
    @ wrote:
    Hi,
     
    I need to exclude some files using the extensions from being scanned. Please let me know how can I do that.
    Its very urgent.
     
    Checkout : 
    https://support.microsoft.com/en-us/kb/316148
     
    Thanks,
    Ramesh
     
    Hello,
     
    Webroot SecureAnywhere works differently than traditional antivirus software, and there is not a way to exclude files by extension. There should not be an issue with those files due to the type of files that those are. If you are experiencing issues please Submit a Support Ticket and we can look into it.
     
    Thanks,
     
    -Dan
    Webroot Threat Research
      Baldrick
      Gold VIP
      • Baldrick
      • Gold VIP
      • January 12, 2016
      Hi rcherukuri
       
      Welcome to the Community Forums.
       
      If I may just add to what Dan has posted.
       
      There is a Feature Request (HERE) for the provision of similar functionality; in this case the the ability to exclude user defined folders and/or files from scans, which is under consideration by the Development Team.
       
      If you would like to please get over to the Feature Exchange and add you commemts to those already posted, plus to show additional support one can kudo the request.
       
      Many thanks, Baldrick
      Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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