It said they could get rid of it but recommended that I close down everything. Instead of pulling out my fit bit, I accidently pulled out my keyboard, but didn't realize until after I had turned of the computer for not responding. When I got the computer back up I ran a full scan, with no bugs being identified. Should I assume the virus is gone?
I went into a site and webroot said I had a Trojan virus.
+62Hello TLP,
Welcome to the Community Forum,
May I ask who "it" was and who was telling you they could fix this? I'm alittle confused. But if you ran a full scan of Webroot and came up clean then I'd say you are good.
I would clear out my history and cookies in my browser or browsers if I was you.
What do you thnk@ ?
Regards,
Welcome to the Community Forum,
May I ask who "it" was and who was telling you they could fix this? I'm alittle confused. But if you ran a full scan of Webroot and came up clean then I'd say you are good.
I would clear out my history and cookies in my browser or browsers if I was you.
What do you thnk
Regards,
+56Hello and Welcome to the Webroot Community!
Please look here to see if it says anything: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11b_SavingThreatLog.htm or look here and near the bottom of the log it will say http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11a_SavingScanLog.htm and please let us know!
Thanks,
Daniel 😉
Please look here to see if it says anything: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11b_SavingThreatLog.htm or look here and near the bottom of the log it will say http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11a_SavingScanLog.htm and please let us know!
Thanks,
Daniel 😉
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