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If support people get control of your lap top and I gave my debit card # What do I do ?

  • April 18, 2015
  • 1 reply
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I am trying to find out if support people get control of your lap top and you gave them your debit card number can they take control of your laptop and use your debit card.

1 reply

RetiredTripleHelix
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@ wrote:
I am trying to find out if support people get control of your lap top and you gave them your debit card number can they take control of your laptop and use your debit card.
Well I would call your Bank and tell them you got Scammed! Then Submit a Support Ticket and ask them if they see anything in the logs that they done. Maybe you might need to take it to and Computer Store to see what changes they have done as in most cases they turn off services to make Windows feel like it's not running right also after you hear back from support and let us know what they said to you and I or one of the others can give you more instructions maybe a Windows help Forum that can check your system out and I highly recommend Bleeping Computers and ask one of the experts to look at your system.
 
More info about Scammers!
 
 
"NEWS ARTICLE: Tech Support Scams are on the rise.
 
 
Microsoft never issues this type of warning or email or anything of a sort!  Please see the following link for Microsofts official word on this:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
 
"Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.
 
Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
 
Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable."
 
Also see Avoid scams that use the Microsoft name fraudulently
http://www.microsoft.com/security/online-privacy/msname.aspx 
 
 
For more information here iwhat the United States Federal Trade Commission has to say on the subject::
http://www.consumer.ftc.gov/articles/0346-tech-support-scams
 
"In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need.
 
These scammers take advantage of your reasonable concerns about viruses and other threats. They know that computer users have heard time and again that it’s important to install security software. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money."
 
This scam is common and has been around for quite a while.  Here is a good Webroot Blog article from April 2013 by Threat Researcher Roy Tobin.
http://www.webroot.com/blog/2013/04/30/fake-microsoft-security-scam/"
 
Thanks,
 
Daniel