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If you used one CD on two computers when you renew it will it work on renew on both computers?

  • July 31, 2016
  • 2 replies
  • 27 views

If you usde one CD on two compters,when you renew it will it renew on both computers?

Best answer by RetiredTripleHelix

Hello and Welcome to the Webroot Community!
 
Yes but you don't need the CD anymore as you can use this download link at any time even to do a clean reinstall but it always updates to the lastest version as you can see here: https://community.webroot.com/t5/Announcements-and-Release-Notes/PC-Agent-Release-Notes-for-Version-9-0-10-21/td-p/261451 and the main release notes page: https://www.webroot.com/us/en/support/support-consumer-release-notes
 
Here is the Download link if you ever need it and instructions if you ever need to do a clean reinstall on the same PC's!
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Thanks,
 
Daniel ;)
 
 

2 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • July 31, 2016
Hello JadieBoo,
 
Welcome to the Webroot Community,
 
Yes your Webroot subscription renewal should renew for both PC's as long as you have the same keycode..
 
Hope this helps? If not please get back to us.

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
Yes but you don't need the CD anymore as you can use this download link at any time even to do a clean reinstall but it always updates to the lastest version as you can see here: https://community.webroot.com/t5/Announcements-and-Release-Notes/PC-Agent-Release-Notes-for-Version-9-0-10-21/td-p/261451 and the main release notes page: https://www.webroot.com/us/en/support/support-consumer-release-notes
 
Here is the Download link if you ever need it and instructions if you ever need to do a clean reinstall on the same PC's!
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Thanks,
 
Daniel ;)