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In advance setting in schedule what password do you enter. For Webroot Antivirse.

  • May 28, 2015
  • 3 replies
  • 29 views

I am unaware of what to do when a pass word is suppose to go inschedule.

3 replies

Ssherjj
Moderator
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  • Moderator
  • May 28, 2015
Hello @,
 
I've looked into this and you don't need to have a password for this setting in the schedule. All you do is if you want to change the settings then you enter a captcha. Are you talking about this? If you want to set a Password for the Webroot program you can do that also but do not forget this password if you decide to have one because if you forget it you will have to uninstall/reinstall to get Webroot to work or you'd have  to contact support for them to unlock your Webroot program.. Are these the screens you are talking about?
 


 
This one is for Access Control
 


  • Author
  • Fresh Face
  • May 28, 2015
In advance setting my schedule do not look like your picture schedule. I only have scan schedule thena box enable scheduled scan thena box for scan frequency then enter a time thencheck some boxes .and cleck save or cancel. If i cleck save then a box come up that states to enter your pass word. I did and it came back invalid.

Ssherjj
Moderator
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  • Moderator
  • May 28, 2015
Hello @,
 
Okay is this the screen,
 


 
My best advice is that you submit a Support Ticket free of charge with an active subscription and they can check out this problem with your invalid password.
 
 
KInd Regards,