After downloading the latest version of Firefox, Webroot has quarantined 3 of the Firefox files used in setup for the program. The result is a non-functioning Flashplayer when the video is in minimized version. The minimized video basically flshes like crazy and eventually the video's screen sometimes goes dark.
The quarantined files are:
c:usersownerdocumentsdownloadsfirefox_setup.exe
c:usersownerappdatalocalmicrosoftwindows emporary internet fileslowcontent.ie55yiht2akfirefox_setup[1].exe
c:usersownerdownloadsfirefoxsetup.exe
Is this a false positive experience, or do these files really need to be deleted and some other fix used for the Flashplayer problem?
Answer
Instability of Flashplayer when using Mozilla Firefox
Best answer by Dermot7
Hello PAB and Welcome.
From where did you download Firefox? It should be preferably only downloaded from here: https://www.mozilla.org/en-US/firefox/all/
From where did you download Firefox? It should be preferably only downloaded from here: https://www.mozilla.org/en-US/firefox/all/
+3Hello PAB and Welcome.
From where did you download Firefox? It should be preferably only downloaded from here: https://www.mozilla.org/en-US/firefox/all/
From where did you download Firefox? It should be preferably only downloaded from here: https://www.mozilla.org/en-US/firefox/all/
Can't say for sure that I downloaded from there. I generally try to steer away from the recognizably unauthorized sources. But, I guess I should try it again from the source you have identified. Many thanks.
+3If a scan is showing up clean now you should be ok. You may like to do a new install using link provided. But if you have any questions then please ask. Thanks.
p.s. Forgot to mention that in case you didn't know, you can check for and apply update also from the browser itself via help>about Firefox> check for updates.
p.s. Forgot to mention that in case you didn't know, you can check for and apply update also from the browser itself via help>about Firefox> check for updates.
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