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install problem

  • February 15, 2015
  • 1 reply
  • 23 views

installing webroot now, it has been 45 minutes and it is still at 2%,the computer is brand new, is this normal
 

1 reply

nic
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  • Retired Webrooter
  • February 17, 2015
That is definitely not normal.  I'd say abort it and give it another shot after a reboot.  If that doesn't work, contact our support and they'll be able to help:
http://www.webroot.com/us/en/support/contact