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Internet explorer keeps poping up, need some help

  • January 19, 2015
  • 4 replies
  • 35 views

alright so this isnt exactly a suprise to me, i know where it started but im not sure how to make it stop. internet explorer (which i never use) keeps poping up after my computer idles for awhile. it has pages that say i have viruses and the like. even one that shows a "webroot has found a problem" on the page. there are also smaller windows that open with only text saying ive viruses on my comuter. i have clicked the "ok" on them to close them but they just pop up again. i usually have had to use task manager to close internet explorer.
 
so questions are: from what youve seen, have i done anything i shouldnt have? and how do i stop this?
thanks for reading.

4 replies

  • Author
  • Fresh Face
  • January 19, 2015
oh also i ran some scans with webroot and nothing pops up a theat. plus after i downloaded what i believe to be the cause of this infection i quickly uninstalled anything new that had shown up after the download.

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Do you want to make sure your Malware Free? Submit a Support Ticket and they will let you know and it's free with your paid subscription. Also it could be a PUA please see here: https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
 
Thanks,
 
Daniel 😉

  • Author
  • Fresh Face
  • January 19, 2015
still if anyone knows anything else tell me

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
What else would you like to know? See this short video to see what happens if WSA misses something: https://community.webroot.com/t5/Webroot-Education/What-Happens-if-Webroot-quot-Misses-quot-a-Virus/ta-p/10202 also the large WIN Cloud does all the work and not your PC: http://www.brightcloud.com/platform/webroot-intelligence-network.php
 
Thanks,
 
Daniel ;)