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Is it normal for WRSA to ask to make changes to the system when starting up?

  • December 17, 2015
  • 4 replies
  • 41 views

On startup, I get a message asking if I want to allow WRSA to make changes to the computer.  I've used web root for several years and never had this message.  Wondering why it has suddenly started this.
Thanks to anyone who can help with this puzzle.

4 replies

BlazeTen
Popular Voice
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  • Popular Voice
  • December 17, 2015
Members are posting on this as we speak...re: BlazeTen and gr8auntteffie.  

Baldrick
Gold VIP
  • Gold VIP
  • December 17, 2015
Hi All
 
I believe that this is something that the Support Team are aware of and should be resolved in the next update. Having said that I do not believe that it is any cause for concern...really more like a 'nuisance'.
 
Perhaps out most Excellent Community Manager ? could corroborate this or not as the case may be?
 
Regards, Baldrick

nic
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  • Retired Webrooter
  • December 17, 2015
I haven't heard of this - I'd recommend contacting support so that we can get logs and get this documented.

Baldrick
Gold VIP
  • Gold VIP
  • December 17, 2015
Hi Nic
 
Thanks for the response...looks like I may be confusing things here...so glad you have been able to set the record straight.
 
Regards, Baldrick