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Is it possible that Webroot could slow or interfere with the internet connection?

  • February 23, 2015
  • 1 reply
  • 205 views

I am having problems with my internet connection cutting out on me while I am using it or being slow to make a connection in the first place.
Sometimes a message comes up "waiting for extension Webroot Filtering extension" while I am waiting for it to connect.
 
Could Webroot have anything to do with the poor connection?
 
Peter Holmes

1 reply

Ssherjj
Moderator
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  • Moderator
  • February 24, 2015
Hi pholmes,

Welcome to the Community Forum,

Would you have a look at these threads:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/quot-Waiting-for-Extension-Webroot-Filtering-Extension-quot/td-p/182806
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Another-quot-waiting-for-extension-Webroot-Filtering-Extension/m-p/185518#M4969

You can go into your browser and look for the Webroot Webfilter and click disable and see if that helps you to connect.
 
The Beta testers are using a new version and it's working well so in time they will release the new Update soon to the Public!

Thank you for your patience in the matter.

Kind Regards,