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is it possible that webroot is causing my internet explorer to shut down frequently ?

  • December 1, 2014
  • 1 reply
  • 26 views

I do not know what a board is ?
All I know is that my IE shuts down a lot.

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • December 1, 2014
Hello bhetland, welcome to the Webroot Community!
 
Well, it certainly is not normal, and is rare, but it is possible that if WSA did not install quite correct it might cause an issue.  Lets' try a clean re-install if you don't mind and we will go from there.
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
 
Let us know if yhis helps!