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Is there a safe program to fix a missing enhancedNT.dll file?

  • June 23, 2016
  • 4 replies
  • 43 views

I get the missing file message when starting the computer.   I looked at several programs that will supposedly fix this but Webroot has cautioned me not to go to the websites   Is there a safe way to fix this?   I am getting ready to upgrade to Windows 10.  Do I need to fix this before I upgrade?

4 replies

Ssherjj
Moderator
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  • Moderator
  • June 23, 2016
Hello Butchville
 
Welcome to the Webroot Community,
 
I would Submit a Support Ticket and ask them about this error. It could be reminants of a threat that was remoived?
 
? can you add to this?

Baldrick
Gold VIP
  • Gold VIP
  • June 23, 2016
Hi Butchville
 
Welcome to the Community Forums.
 
If I may add to what Sherry has posted...if you are minded to do so and have the technical comptence then you could make use of Microsoft's Sysinternals Autorun (HERE) to find and remove the relevant entry that is being executed at startup and is looking for the missing .dll.
 
I should point out that this approach is fraught with the potential for doing damage to your system if you remove something that you should not and that the Support Ticket option would be the safer option.
 
Hope that this helps?
 
Regards, Baldrick

Ssherjj
Moderator
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  • Moderator
  • June 23, 2016
@ wrote:

   I am getting ready to upgrade to Windows 10.  Do I need to fix this before I upgrade?
Hi again Butchville,
 
I would run SFC to check Windows Files before upgrading to W 10. That's just my opinion though.
 
Look here below for information
 
https://support.microsoft.com/en-us/kb/929833#bookmark-use%20the%20system%20file%20checker%20tool
 
Also Webroot Support is a free service with a Webroot subscription.

RetiredTripleHelix
Gold VIP
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Awesome Replies Solly and Sherry!
 
Daniel ;)