Is web root interfering in youtube reception? Sound is ok but video screen is greenish?
I installed web root yestarday and since then videos only play audio. The video is greenish where there should be viewable action. It was fine until I installed web root.
+62Hello @
Welcome to the Community Forum,
Please have a look here at this Microsoft Community sute here http://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/ie11-green-screen-while-watching-videos/2e8f8015-1bed-460c-96da-75875a70b79e and go here http://windows.microsoft.com/en-IN/internet-explorer/videos-dont-work#ie=ie-11
Then can you right click on Webroot in the system tray/View Staus/shutdown protection and see if Webroot is interfering with YouTube?
EDITED
You can also look here at the PC User Guide and look to see if you are being blocked. And look here
You might want to issue a Support Ticket free of charge if you cannot fix YouTube video screen.
Would you let us know how you are doing or if you have anymore questions?
Kind Regards,
Welcome to the Community Forum,
Please have a look here at this Microsoft Community sute here http://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/ie11-green-screen-while-watching-videos/2e8f8015-1bed-460c-96da-75875a70b79e and go here http://windows.microsoft.com/en-IN/internet-explorer/videos-dont-work#ie=ie-11
Then can you right click on Webroot in the system tray/View Staus/shutdown protection and see if Webroot is interfering with YouTube?
EDITED
You can also look here at the PC User Guide and look to see if you are being blocked. And look here
You might want to issue a Support Ticket free of charge if you cannot fix YouTube video screen.
Would you let us know how you are doing or if you have anymore questions?
Kind Regards,
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