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Just installed Webroot and now I can't watch Netflix.....what to do?

  • January 20, 2015
  • 1 reply
  • 33 views

Webroot was installed on my laptop and when I try to watch netflix it plays the sound but no picture?  Any help would be appreciated!
 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • January 20, 2015
Hi Ispate
 
Welcome to the Community Forums.
 
I honestly do not think that WSA is the root cause and it may just be coincidence...but to test this I suggest that you uninstall WSA and see if the issue still manifests itself.  If it does then I would check out this web page over at the Netflix Support Forum as it may well have the answers you are looking for.
 
Hope that helsp?
 
Regards, Baldrick