Kernel Stories
I have seen this issue for months now. I can't say publicly what I do but I deal with thousands of Webroot installs a year.
I noticed there is an issue with the WRkrn.sys after Webroot has expired. It fails to load since its only apart of the active protection. You then have to load a Pre-installation environment of some kind with a command prompt. Then go to C:WindowsSystem32drivers and del WRkrn.sys and sometimes a bcdboot C:Windows in order to get the computer to boot again.
If you have resolutions for this already I'm sorry I posted.
Hi pbcompgeek
Welcome to the Community Forums.
Yes, this has been oft reported and advice obtained from the Support Team etc.
For more information, including that advice please see THIS previous thread on the topic (one of a number that we have here).
Regards, Baldrick
Welcome to the Community Forums.
Yes, this has been oft reported and advice obtained from the Support Team etc.
For more information, including that advice please see THIS previous thread on the topic (one of a number that we have here).
Regards, Baldrick
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